Here you will find a transparent account of how we collect, use, and protect your personal information, payment data, and device information.
Last Updated: January 2026
When you register on the bdwin 24 platform, we collect your name, email address, mobile number, date of birth, and residential address. This account information is used to verify your identity and ensure secure transactions. We never request more data than necessary and aim to limit collection to the minimum required. After registration, you can update your profile information at any time. All personal data collected is stored with the highest level of security protection.
When you use bdwin 24, certain information is collected automatically — including your device type, operating system, browser version, IP address, and screen resolution. This data is used to improve platform performance and detect potential security threats. Analyzing device information is essential for delivering a better experience to mobile users. This information is never sold to third-party advertisers. Session logs are retained for a limited period for security audit purposes.
Bdwin 24 supports deposits and withdrawals via Bangladeshi mobile banking services including bKash, Nagad, and Rocket. At the time of a transaction, we collect the payment method type, transaction amount (in BDT), and timestamp. Full card numbers and mobile banking PINs are never stored on our servers. Payment processing is handled through secure third-party gateways, where data remains encrypted throughout. Financial transaction records are retained for a defined period as required by legal obligations.
We use cookies and similar technologies to remember your preferences, keep you logged in, and analyze site performance. Essential cookies are required to keep the site running, while analytics cookies are optional and within your control. You can disable cookies through your browser settings, though some features may become limited as a result. Usage data includes page visits, click patterns, and session duration. We use this analytics data to make the platform more intuitive and enjoyable.
Bdwin 24 uses your data only for specific, legitimate purposes and never processes it beyond what is necessary. The primary uses are account creation, login verification, and identity confirmation. Data is also analyzed to maintain platform security and prevent fraudulent activity. Improving the user experience and surfacing relevant content is another core objective. Data may additionally be used to meet legal obligations, resolve disputes, and ensure regulatory compliance.
Bdwin 24 never sells your data or shares it with third parties for marketing purposes. You can opt out of any marketing communications at any time. Our data practices are aligned with applicable data protection regulations in Bangladesh.
Bdwin 24 stores and transmits all your data using industry-standard SSL/TLS encryption. Our servers undergo regular security audits and are protected by multiple layers of firewalls to block unauthorized access. Passwords are never stored in plain text — they are secured using strong hashing algorithms. Data access is restricted to authorized personnel only, and every access is logged. If any suspicious activity is detected by our automated systems, the security team is alerted immediately.
Regarding data retention, your information is kept for as long as your account remains active. After account closure, only the minimum data required for legal compliance is retained for a set period, after which it is securely deleted. Financial transaction records are generally required to be kept for a defined number of years in accordance with Bangladesh's financial regulations. In the event of a data breach, we are committed to notifying affected users and resolving the issue as quickly as possible. Our incident response plan is reviewed and updated on a regular basis.
Active across all data transfers
Passwords are never stored in plain text
Always active to block unauthorized access
Authorized Personnel Only
Bdwin 24 never sells, rents, or shares your personal data with third parties for commercial purposes. However, certain trusted service providers — such as payment gateways and server hosting companies — are engaged to help operate the platform. These providers are granted access only to the information necessary for their specific function, and they operate under strict confidentiality agreements. In some cases, we may be legally required to disclose information in response to a court order or a lawful request from the Government of Bangladesh. Even in such situations, we share only the minimum information required and will make reasonable efforts to notify you in advance where possible.
Third-party payment gateways used for processing comply with PCI-DSS security standards. bdwin 24 ensures that all partner organizations follow the same level of data protection policy. Any analytics tools in use work only with aggregated data and do not process personally identifiable information. All third-party agreements explicitly include data protection clauses.
Every registered user of bdwin 24 holds a number of important rights regarding their personal data. You can log in to your profile at any time to view your stored information and request corrections as needed. Under the right of access, you can find out exactly what data we hold about you and how it is being used. Under the right to rectification, you may request that any inaccurate or outdated information be updated, and we will action this as quickly as possible. You may also request deletion of your data, though certain information may need to be retained for a defined period to meet legal obligations. You also have the right to object to the processing of your data and, in specific cases, to request that processing be restricted.
View Your Stored Data
Right to correct inaccurate information
Request Account & Data Deletion
Right to opt out of specific processing
Right to Download Your Data
Request to Restrict Processing
To exercise any of the rights listed above, please contact our support team. We will do our best to respond within 30 business days of receiving your request. Once your identity is verified, appropriate action will be taken and you will be informed of the outcome.
Bdwin 24 reserves the right to update this Privacy Policy as needed. For any significant changes, we will update the "Last Updated" date at the top of the page and notify registered users via email or in-app notification. Minor or non-material changes may only reflect an updated date. We recommend checking this page periodically to stay informed of the latest policy. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please reach out to our support team. We aim to respond seven days a week, in line with Bangladesh Standard Time. Once your identity has been verified, we will resolve your issue as promptly as possible. All privacy-related complaints are taken seriously and no request goes unanswered. For support, our FAQ page is also You can view.